What exactly does FlyClaim cost?

35% of the compensation we recover, deducted from the payout. If legal action becomes necessary, a further 15% applies to cover litigation. If we recover nothing, you pay nothing.

Are there any upfront or hidden charges?

None. No registration fee, no admin fee, no charge for withdrawing your claim. Court costs and lawyers are paid by us, win or lose.

How and when do I receive the money?

By bank transfer to the account you nominate, usually within three to five working days of the airline paying us. We'll email you the moment the funds arrive.

What currency will I be paid in?

Compensation is set in euro. We can transfer in euro or convert to your local currency at the interbank rate on the day of transfer, whichever suits you.

Austrian Airlines compensation

Claim flight compensation from Austrian Airlines

If your Austrian Airlines flight arrived three or more hours late, was cancelled at short notice, or you were denied boarding, you may be owed between €250 and €600 per passenger.

Up to €600 per passenger
Flights from the last 3 years
No win, no fee

Trustpilot

4.8/5

Austrian Airlines

OS · Austria

Our track record against Austrian Airlines

Claims won: 97%
Median days to settle: 51
Success fee: 35%
Upfront cost: €0

Your rights

What Austrian Airlines owes you

As the operating carrier, Austrian Airlines is liable under EU Regulation 261/2004 regardless of where you bought the ticket or what you paid.

Short haul

Up to 1,500 km

250

Arrival 3+ hours late

Bucharest to Vienna, Chișinău to Warsaw, Kyiv to Budapest.

Medium haul

1,500 – 3,500 km

400

Arrival 3+ hours late

Bucharest to London, Chișinău to Barcelona, Kyiv to Lisbon.

Long haul

Over 3,500 km

600

Arrival 4+ hours late

Bucharest to Dubai, Vienna to New York, Warsaw to Doha.

Amounts are fixed per passenger and paid on top of any refund or replacement flight you received. Long-haul flights delayed between 3 and 4 hours are compensated at €300.

Common rejections

Reasons Austrian Airlines may give — and why they often fail

These are the responses we see most often. None of them automatically ends a claim.

A technical fault: routine maintenance issues are the airline's responsibility, not an extraordinary circumstance.
Bad weather: only valid if conditions genuinely made your specific flight unsafe, which we verify against meteorological records.
Knock-on delay from an earlier flight: aircraft rotation is a scheduling choice the airline made.
A strike by the airline's own crew: internal industrial action does not exempt the carrier from paying.
You already accepted a voucher or rebooking: accepting care does not waive your right to compensation.