EU 261 delayed flights
Delayed flight compensation — up to €600 per passenger
If your flight arrived three or more hours late for a reason within the airline's control, EU law fixes a cash payout on top of any care you received. Distance sets the amount, not your ticket price.
- €250 / €400 / €600 by distance
- 3+ hours late at final destination
- Claims up to 3 years back
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Eligibility
When a delay qualifies for compensation
You must meet the delay threshold and the route must fall under EU 261. Extraordinary circumstances can block a payout — we check that for you.
- You arrived 3+ hours late on a short or medium-haul flight (4+ hours on long-haul for the full €600).
- The flight departed from the EU/EEA, or arrived in the EU/EEA on an EU/EEA airline.
- The delay was caused by the airline (crew, tech, scheduling) — not a genuine extraordinary event.
- You held a confirmed booking and checked in on time.
- The disruption happened within the last three years (limitation periods vary slightly by country).
Payout amounts
How much is a delayed flight worth?
Amounts are set by Regulation 261/2004. Long-haul delays between 3 and 4 hours are paid at 50% (€300).
€250 — up to 1,500 km
Short-haul routes such as Bucharest–Vienna or Chișinău–Warsaw when you arrive 3+ hours late.
€400 — 1,500 to 3,500 km
Medium-haul routes such as Bucharest–London or Kyiv–Lisbon with a 3+ hour delay.
€600 — over 3,500 km
Long-haul routes with 4+ hours delay. Between 3 and 4 hours the payout is €300.
How we claim
From delayed flight to payout
You file once. We gather evidence, chase the airline and escalate when they refuse.
File in 2 minutes
Flight number, date and passengers — we pull the rest from airline data.
We verify the delay
Arrival times, cause codes and extraordinary-circumstance claims are checked against independent data.
We pressure the airline
Formal claims, regulators and court when needed — you don't email the carrier.
You get paid
Compensation lands in your account. Our fee is only taken if we win.
FAQ
Delayed flight compensation FAQ
The questions passengers ask after a long delay.
Related guides
Your flight was disrupted. Your money is still waiting.
Check your flight in under two minutes. If it qualifies, we take it from there and you only pay when the airline pays you.