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support@flyclaim.euFrequently Asked Questions
How long does it take to process a claim?
The processing time varies depending on the airline and complexity of your claim. Typically, it takes between 2-8 weeks to receive a response from the airline.
What information do I need to file a claim?
You'll need your flight details, booking confirmation, and any relevant documentation such as boarding passes or receipts for additional expenses.
Is there a fee for using your service?
Our service is free if we don't successfully obtain compensation for you. We only charge a fee if we successfully recover compensation on your behalf.
Can I track my claim status?
Yes, once you've submitted your claim, you'll receive updates via email and can track your claim status through your account dashboard.